Privacy Policy
Last updated: 4/19/26
This Privacy Policy describes how Gridless Revolution LLC, doing business as RevoPower ("RevoPower," "Gridless Revolution LLC," "we," "us," or "our"), collects, uses, and discloses your personal information when you visit revopower.us, gridlessrevolution.com, or any other website we own and operate that links to this Privacy Policy (collectively, the "Site"), use our services, make a purchase from us, or otherwise communicate with us (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can reasonably be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details, including your name, address, phone number, and email address.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, including your username, password, and security questions.
- Shopping information, including the items you view, put in your cart, or add to your wishlist.
- Customer support information, including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.
Information We Collect Through Cookies and Similar Technologies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, web beacons, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who collect information on our behalf, such as:
- Companies that support our Site and Services, such as BigCommerce.
- Payment processors, who collect payment information such as bank account, credit card, debit card, and billing address information in order to process your payment, fulfill your orders, and provide requested products or services.
- Advertising, analytics, and marketing providers.
- When you visit our Site, open or click emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties, and we are not responsible for any third party's policies or practices. For more information, see the section below, "Third Party Websites and Links."
How We Use Your Personal Information
Providing Products and Services
We use your personal information to provide you with the Services in order to perform our contract with you, including to:
- process payments;
- fulfill orders;
- send notifications related to your account, purchases, returns, exchanges, or other transactions;
- create, maintain, and manage your account;
- arrange for shipping;
- facilitate returns and exchanges; and
- enable you to post reviews where available.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
Security and Fraud Prevention
We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating With You
We use your personal information to provide customer support and improve our Services. This is in our legitimate interests to be responsive to you, provide effective services, and maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site to power and improve our Site and Services, including to remember your actions and preferences, run analytics, and better understand user interaction with the Services. We may also permit third parties and service providers to use Cookies on our Site to better tailor services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies may negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:
- with vendors or other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping;
- with business and marketing partners to provide services and advertise to you, subject to their own privacy notices;
- when you direct us, request us, or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations;
- with our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business; and
- in connection with a business transaction such as a merger, financing, acquisition, or bankruptcy, or to comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
In the past 12 months, we may have disclosed the following categories of personal information for the purposes described above:
- Identifiers, such as basic contact details and certain order and account information;
- Commercial information, such as order information, shopping information, and customer support information; and
- Internet or other similar network activity, such as Usage Data.
Categories of recipients may include:
- vendors and service providers who perform services on our behalf;
- business and marketing partners; and
- affiliates.
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
User-Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit content to any public area of the Services, this content may be public and accessible by others.
We do not control who will have access to the information that you choose to make available to others and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy, security, accuracy, use, or misuse of any information that you make publicly available or that you disclose to or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party sites or platforms. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of those platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on those platforms or of their owners or operators, except as disclosed on the Services.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age, as those terms are defined under applicable law.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.
- Right to Access / Know: You may have the right to request access to personal information we hold about you, including details about how we use and share it.
- Right to Delete: You may have the right to request that we delete personal information we maintain about you.
- Right to Correct: You may have the right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability: You may have the right to receive a copy of the personal information we hold about you and, in certain circumstances, request that we transfer it to a third party.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
- Appeal: You may have the right to appeal our decision if we decline to process your request.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out at any time by using the unsubscribe option displayed in those emails. Even if you opt out, we may still send you non-promotional emails, such as those about your account or orders.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity before responding to your request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting a request from an agent, we may require proof that you have authorized the agent to act on your behalf, and we may also require you to verify your identity directly with us.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details below. If you are not satisfied with our response, depending on where you live you may have the right to appeal our decision or lodge a complaint with your local data protection authority.
International Users
Please note that we may transfer, store, and process your personal information outside the country in which you live, including in the United States. Your personal information may also be processed by staff and third-party service providers and partners in other countries.
If we transfer your personal information out of Europe or the United Kingdom, we will rely on recognized transfer mechanisms where required by applicable law, unless the destination country has been determined to provide an adequate level of protection.